Privacy Policy
This Privacy Policy stipulates the purposes, retention period, and protective measures for personal information collected during use of services provided by mucajun (hereinafter referred to as the "Company").
1. Personal Information Collected
The Company may collect the following information: Upon registration: Email address, password, nickname
During payment: Payment method information (token form provided by the card company/payment company), payment history
During service use: Generated music, input prompt, usage log, access IP, device information
During customer service use: Inquiry content, attached files, contact information
2. Purpose of personal information collection
Member identification and account management
Provision of AI music sales service
Payment and subscription management
Service improvement and error analysis
Response to customer inquiries
Prevention of fraud and enhanced security
3. Personal information retention and usage period
Immediate deletion upon membership cancellation
Payment records: Retained for 5 years in accordance with relevant laws
Service usage logs: Retained for 1 year and then destroyed
If required by law, retained for the applicable period
4. Provision of personal information to third parties
In principle, the company does not provide members' personal information to external parties.
However, disclosure may be made in the following cases:
With the member's prior consent
With a legal request
Providing necessary information to payment agencies for payment processing
5. Entrustment of personal information processing
For service operation, the following tasks may be entrusted to external companies. Payment Processing
Server and Data Storage
Customer Center Operation
Personal information protection measures are observed when entrusted.
6. Member Rights
Members may view, edit, or delete their personal information at any time, and may withdraw consent to the processing of their personal information.
7. Personal Information Protection Measures
Data Encryption
Minimized Access Rights
Security System Operation
Regular Security Inspections
8. Personal Information Protection Officer
For inquiries regarding personal information, please contact the Customer Center or the Personal Information Protection Officer.